FAQ'S
Q: HOW DO I BOOK MY EVENT?
It’s Simple! Pick out the inflatables that work best for your event & give us a call at: (845) 825-2438. We take care of the rest from delivery to pick-up.
No deposit is required to finalize a reservation. The only thing we require is a signature on the rental agreement to signify you will let us know if you need to cancel for any reason.
Q: HOW FAR IN ADVANCE DO I NEED TO RESERVE?
All of our units are available on a first come, first serve basis. You may make reservations as late as the day before your rental. However, keep in mind that inflatable units are in high demand, especially during the warmer months of the year. Therefore, it would be best to make your reservation as soon as possible.
Q: WHAT IF THE WEATHER IS BAD ON THE DAY OF MY EVENT?
Unfortunately, weather can be a challenge. Your safety is our primary concern. If unfavorable weather conditions, including rain, snow, and/or high winds, are in the immediate forecast our staff will contact you no later than 2 hours before your event. If an event cannot be moved inside, an alternative rental date can be discussed or a full refund can be given. All changes in rental times/dates must be made before the inflatables are delivered.
Q: WHAT KIND OF POWER SUPPLY IS NEEDED?
We typically connect one blower to a 15 amp circuit and two blowers to a 20 amp circuit. If the inflatables are farther than 100 feet from a power source, then we can provide a generator at an additional charge.
Q: HOW LONG DOES IT TAKE TO SET UP THE UNIT?
It takes about 30 to 45 minutes to set up a single inflatable and about 30 minutes to deflate and load in the trailer. This time frame varies on the quantity of inflatables.
Q: WHERE CAN YOU SET UP THE INFLATABLE UNIT?
Our inflatable units can be set up on just about any flat surface. We would prefer to set up in a grassy area. The surface needs to be clear of any rocks, sticks or other sharp objects. If you’re not sure where to set it up, we can help you decide when we deliver your rental.
Q: ARE YOU INSURED?
Yes, we carry liability insurance above state requirements. We provide a copy for every event if requested.
Q: DO YOU HAVE STAFF THAT STAYS WITH THE RENTALS DURING MY EVENT?
Staffing is available upon request & at an additional $35/man hour. Our rental prices do not include staffing.
Q: WILL YOUR EQUIPMENT BE CLEAN WHEN YOU BRING IT OUT?
We clean and sanitize our inflatables regularly to ensure your satisfaction.